PayPing is provided under the Flat Studios brand. Email flatproduction00@gmail.com for help with your account, app records, or subscription access.
Help us understand the issue
Include your app version, Android or iOS version, and a short description of what happened. If you attach a screenshot, hide client names, contact details, invoice information, and other private data first. Support is handled by email; there is no automated request form on this website.
Never send passwords, verification codes, full payment-card details, service-account credentials, or store purchase tokens.
Subscription questions
When subscriptions are available, the store handles purchase confirmation, billing, and cancellation. Manage renewal in the Google Play or Apple account used to subscribe. Deleting the app or your PayPing account does not cancel a subscription.
If purchase access is missing, sign in to the PayPing account originally used to subscribe and use Restore purchases in the app when available. Contact support if the problem continues; do not email your purchase token.
Account and privacy requests
To request deletion, follow the instructions on Delete your account. For access, correction, a copy of your data, or another privacy request, email support. We may need to verify control of the account before acting. Requests are handled without undue delay and within any applicable legal deadline.
Read the Privacy policy and Terms of service for details about how PayPing works.